Content Moderation Solutions
AI-plus-human moderation across text, image, and video.
Content moderationSolutions / Trust & Safety
Platform
integrity
Content moderation and platform safety at marketplace scale — a hybrid automation-human model with rigorous, two-stage quality assurance.
Overview
Safety at scale
Millions of listings, reviews, and messages need scalable quality protection. We built a hybrid automation-human model that keeps platforms safe without slowing them down.
AI moderation, expert review curation, and a two-stage QA framework deliver consistent, defensible decisions at marketplace scale.
Capabilities
What we deliver
Review curation
Curate and protect the integrity of user-generated content.
Platform integration
Integrate moderation directly into your platform.
Policy & escalation
Operationalize policy with clear escalation paths.
Wellbeing programs
We invest in the wellbeing of moderation teams.
Quality assurance
Two-stage QA with in-house quality support.
Proof
Outcomes we've delivered
98%QA score, exceeding the 95% target
Millionsof items moderated monthly
24/7coverage across 5 timezones
8countries with trust & safety teams
Customer experience, transformed.
Talk to a senior strategist about your CX, AI, or digital program. We reply within one business day.